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Terms & Conditions

For Software Licenses and Professional Services.


Effective Date: May 18, 2026

These Terms & Conditions (“Terms”) govern the licensing, use, resale, and delivery of software products and professional services provided by Canary Bit AB (“CanaryBit”, “we”, “our”, or “us”). CanaryBit is a company established in Stockholm, Sweden. By purchasing, accessing, using, reselling, or receiving CanaryBit software licenses or services, the customer (“Customer”, “Consumer”, “you”, or “your”) agrees to these Terms.

1. Scope

These Terms apply to:

  • CanaryBit software licenses;
  • Subscription services;
  • Maintenance and support services;
  • Professional services, consulting, implementation, integration, training, and technical advisory services delivered by CanaryBit.

Additional commercial terms may be defined in quotations, purchase orders, statements of work (“SOW”), invoices, or separate agreements.

2. Software License Grant

Subject to payment of applicable fees and compliance with these Terms, CanaryBit grants the Customer a limited, non-exclusive, non-transferable, revocable right to use the software during the applicable subscription or license term.

Software licenses are granted based on purchased license quantities identified by specific Stock Keeping Units (“SKU”).

The Customer may only use the number of licenses purchased and assigned under the applicable SKU.

All intellectual property rights remain the exclusive property of CanaryBit and its licensors.

3. Authorized Use and Resale

CanaryBit software licenses may be:

  • Used directly by end users; or
  • Resold only in accordance with CanaryBit authorization, reseller approval, or applicable partner agreements.

Unauthorized resale, sublicensing, redistribution, or transfer of software licenses is prohibited.

Customers and partners must ensure that end users comply with these Terms.

4. License Term and Renewal

Unless otherwise agreed in writing:

  • Software licenses are provided for an initial term of one (1) year;
  • License subscriptions automatically renew for successive one-year periods;
  • Renewal will occur automatically unless either party provides written notice of non-renewal at least thirty (30) days before the end of the current term.

Fees for renewed subscriptions will be invoiced according to the applicable commercial agreement or current pricing.

5. Permitted Use

The Customer may:

  • Install and use the software within purchased license limits;
  • Allow authorized employees, contractors, or end users to access the software;
  • Make reasonable backup copies for internal operational purposes.

The Customer may not:

  • Reverse engineer, decompile, or attempt to extract source code except where legally permitted;
  • Remove proprietary notices or branding;
  • Use the software for unlawful, harmful, or fraudulent activities;
  • Circumvent license controls or usage restrictions.

6. Professional Services

CanaryBit may provide professional services including:

  • Software deployment and configuration;
  • Integration services;
  • Technical consulting;
  • Training and workshops;
  • Security or infrastructure advisory services.

Professional services may be governed by a separate Statement of Work (“SOW”) describing deliverables, timelines, responsibilities, and fees.

Unless otherwise agreed:

  • Professional services are delivered on a reasonable efforts basis;
  • Timelines are estimates only;
  • Customer cooperation and access to required systems and personnel are necessary for service delivery.

7. Fees and Payment

The Customer agrees to pay all applicable license, subscription, support, and professional service fees.

Unless otherwise stated:

  • Fees are invoiced in advance for subscription licenses;
  • Professional services may be invoiced on a fixed-price or time-and-materials basis;
  • Payments are due within thirty (30) days from invoice date.

Late payments may result in extra fees, suspension of services or license access.

Except where required by law, fees are non-refundable.

8. Support and Maintenance

Active subscriptions may include access to software updates, patches, and standard technical support.

Support levels and service commitments may be governed by a separate Service Level Agreement (“SLA”).

CanaryBit reserves the right to modify, enhance, or discontinue software features provided that core licensed functionality is materially maintained.

9. Customer Responsibilities

The Customer is responsible for:

  • Maintaining secure access credentials and environments;
  • Ensuring compliance with applicable laws and regulations;
  • Maintaining compatible systems and infrastructure;
  • Backing up its own data and systems;
  • Providing accurate technical and operational information required for support or professional services.

The Customer remains responsible for all activities performed using its licenses or accounts.

10. Confidentiality

Each party agrees to protect confidential information received from the other party using reasonable care.

Confidential information shall not be disclosed to third parties except:

  • To authorized employees, contractors, or advisors with a need to know;
  • Where required by law or court order.

11. Data Protection

Each party agrees to comply with applicable data protection and privacy laws, including where applicable the General Data Protection Regulation (“GDPR”).

Unless otherwise agreed in writing, the Customer is the controller of customer data processed using the software.

12. Warranty Disclaimer

Except as expressly stated in writing, the software and services are provided “as is” and “as available”.

To the maximum extent permitted by law, CanaryBit disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

CanaryBit does not guarantee uninterrupted or error-free operation.

13. Limitation of Liability

To the maximum extent permitted by applicable law:

  • CanaryBit shall not be liable for any indirect material or non-material damage
  • CanaryBit’s total aggregate liability arising from the software or services shall not exceed the fees paid by the Customer during the twelve (12) months preceding the event giving rise to the claim.

14. Termination

Either party may terminate for material breach if the breach is not remedied within thirty (30) days after receipt of written notice.

Upon termination or expiration:

  • License rights immediately cease;
  • The Customer must stop using the software;
  • Outstanding fees become immediately due;
  • Confidential information must be returned or deleted where applicable.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sweden.

Any disputes arising out of, or relating to, these Terms shall be subject to the exclusive jurisdiction of the courts of Stockholm, Sweden.

16. Changes to Terms

CanaryBit may update these Terms from time to time.

Updated Terms become effective upon publication or written notification.

Continued use of the software or services after the effective date constitutes acceptance of the revised Terms.

17. Contact Information

For legal, licensing, support, or commercial inquiries, contact:

Canary Bit AB
Stockholm, Sweden
Email: legal@canarybit.eu
Website: https://canarybit.eu